All of our products come standard with a 90-Day Limited Warranty. This warranty will fully cover any product in which was delivered or purchased with a defect on our end. Please note that certain issues may not be covered under warranty. Our sunglasses, although durable and build to withstand heavy activity, are a fragile piece of art. In order to assure quality with your sunglasses, we recommend keeping your sunglasses in the provided pouch at all times while not in use. We highly do not recommend placing sunglasses in pants or shorts pockets. If this does happen, please make sure there is no pressure against the frames and/or wooden temples. Our Limited Warranty will not cover anything in the case of accidental damage on the consumers end. Incidents such as but not limited to: sitting on glasses, dropping, scratching of lens, and water damage will not be covered by any means in the Limited Warranty. If in fact your product has a manufacture defect, please contact us at: firstname.lastname@example.org so we can either exchange your product for a new one, or refund you the cost.
Please also note that refunds and exchanges will only be accepted when purchased through our website or any events held by Brushwood LLC. If you have purchased any products from an authorized retailer, please contact the retailer first as they will be the party responsible for issuing a refund or exchange.
Our products also come with a 30-Day Return Policy. We would love for you to try out our products to see if they are right for you. We are very confident that you will be able to find the perfect product. If by chance you find our products simply are not for you, please contact us at: email@example.com. If the return is completed within 30 days of purchase, customers will be able to receive a full refund or exchange. Upon returning any products, please note that all packing materials including pouches must be included. If everything is not returned, the customer is subject a varying fee.